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Frequently Asked Questions (FAQ)


RU Ladys goes far beyond the introduction itself. Once you have selected your list of women you're interested in, you can immediately start to write them and from that point our Krasnodar office will start making the connection.

Instead of regular postal mail delivery, which is very slow and can delay getting to know you for months, we offer you our E-Mail Forwarding Service. A phone call from our office to your selected lady(s) will let them know as soon as possible that they have a new mail waiting. Give it a try, and you will start receiving replies from your selected lady(s) very soon!!!!!




Common questions and answers:

  • Q: Are these women for real?
A: Yes, all the women on this site are actively trying to find a foreign partner for marriage or a long-term relationship.Watch our FREE LIVE web cam's in Krasnodar office.

  • Q: How can I get to know when new ladies join your agency?
A: Once a week you will receive an e mail of all new ladies. There are new ladies joining us constantly. When we have new profiles, we add them into our database. You will receive an automatic notification about all updates at our site.

  • Q: Why do the ladies on your site prefer foreign men?
A: Russian women are more open for new contacts. Most of them think that foreign men are not as good as Russian but much better. Foreign men attract them much more.

  • Q: I am 55 years old. Is it of great importance?
A: This is where Russian women differ from European and American women - the age of the partner they prefer. Family is very important to them. Very often they marry men who are older than they are. They want stability and someone who will be a good father and can provide welfare to the family. Many ladies choose guys much older than themselves. It seems to be very attractive, but having too large an age gap may mean you don't have much in common or you have different views of life.

  • Q: I've heard that a lot of mail from the US misses. Is this true?
A: Mail from Canada, US or even Europe can take up to three weeks in either direction. Some mail is lost, some is opened by customs workers, and some is just lost. Some ladies cannot speak English; we offer an e-mail forwarding and translation service. You send us the letter by e-mail. We forward it to our office in Krasnodar. They then translate it, if required and then call the lady. Instructions for replying by email are included with the letter. She will then personally visit our office and reply to your letter. You can see the ladies replying on our LIVE web cam(s).

  • Q: Why should I send a letter if I do not know if she understands English?
A: Great amount of ladies have some knowledge of English. If she doesn't speak English, and you send a letter in English she must either translate it using a dictionary, or ask a friend to help her, if she knows one who can. This means it takes far longer to get a reply, and she may not even reply at all. That is why we provide a translation facility with our e-mail service.

  • Q: Do the girl I chose have an opportunity to visit me in the USA?
A: It is very unlikely because you will have problems obtaining a visa and the lady is unlikely to accept it if she has never met you. Please look at our "Bringing her back home" By John Roth ESQ, located on our menu, this will answer most questions.

  • Q: Do I need a visa to travel to Krasnodar?
A: Almost every country doesn't need a visa to travel to Russia. To check this information please contact with Russian embassy in your country. Look at Russian embassies.

  • Q: I live in Australia, do the tour prices remain the same or do you have different prices for members outside the USA?
A: Yes - our trips prices are the same for all men over the world. Do not forget - our trips packages do not include airline tickets. Welcome to Russia.

  • Q: I want to begin corresponding with a lady from your agency and I'd like to know if she communicates with any other men or at least to know how many times men have written her.
A: It is definitely confidential information. WE have no right to provide it to anybody. However, from the other side it does not really matter, because you are not buying an address of an unknown lady. WE don't sell addresses, you have an opportunity to send a message to the lady you have chosen. If the lady is removed out of our Gallery or if she's not interested in you, then you won't get her reply (see "Our mission")

  • Q: How does your agency differ from other agencies?
A: The difference is that our agency is confidential. We work only in the city of Krasnodar.

  • · Q: Can I give my contact information to the lady (phone number, e-mail address etc.) and ask for hers?
· A: Very few of the ladies know English well enough to correspond with you directly, so they require our translation services. We do not give any contact information about the ladies for money or for free. It is part of our policy to prevent scams. For more information please see Our anti-scam policy If you wish, you can arrange to meet your chosen ladies in person at our office in the Russia, through our agency, or if you wish, you can make your own travel arrangements. After your meeting, you will receive their details to call or write to them directly.


Site usage questions and answers:

  • Q: I want to be a member of RU Ladys, what should I do?
A: You should register for free at our site. You can do it from our home page. Just press the button "Join free" and fill in all the needed forms.

  • Q: I forgot my login and password, what should I do to retrieve it?
A: Please go to our home page and press the button "Forgot?..". In the page that loads please write your e-mail address that you've written in your registration form and wait for an e-mail with your login and password.

  • Q: I try to login at your site with my right login and password but it does not work, what should I do?
A: Please try to use Internet Explorer and be sure that cookies are enabled. For more information please press the button "Trouble Logging In?" from our home page.

  • Q: I am a registered user. I want to write an E-MAIL to one of the ladies at this site, what should I do?
A: To do it you need to purchase e-mail credits at our site. For more information about how to do it please look at our "Services page".

  • Q: I am registered user. I want to see ladies' VIDEO at your site, what should I do?
A: To do it you need to purchase video credits at our site. For more information about how to do it please look at our "Services page".

  • Q: I received an e-mail that I have got an e-mail from lady at your site, how can I read it?
A: Please log in to our site using your login and password. After this please go to "My mailbox" area. At the page that loads please find the letter from the lady indicated in the e-mail and click at the subject line of this letter. Now you can read it.

  • Q: I want to write a letter to a lady at this site, what should I do?
A: Please log in to our site using your login and password. After this please go to "My mailbox" area. At the page that loads please use "Write new email: Members #ID" and indicate the lady's ID#. After this please write your letter to the lady and press "Send mail" button.

  • Q: I want to answer to a lady's letter at this site, what should I do?
A: Please log in to our site using your login and password. After this please go to "My mailbox" area. At the page that loads please find the letter you want to answer to and press the "Send reply" button at line of this letter. After this please write your letter and press "Send mail" button.

  • Q: I wrote a letter to a lady and she did not answer me yet, what should I do?
A: After you've written your letter to a lady, our secretary contacts the lady and asks her to come to our office to get it, to read and to answer. According to the rules of our agency ladies should answer within 4 days. If she does not do this, the letter will be deleted and you will receive your e-mail credit back. If it does not happen - please write us e-mail via Support Center with a request to return your e-mail credit for the letter.

  • Q: I wrote a letter to wrong lady or I wrote a letter and want to rewrite it. What should I do?
A: In this situation you need to delete the letter which you've sent, return your e-mail credit back and write another one. To do it please log in to our site using your login and password. After this please go to "My mailbox" area. At page that loads please find the letter you want to delete in your Sent Mail folder. If the lady has NOT read your letter yet you can press button "I want to drop this mail and back email credit", after this letter will be deleted from your mailbox and we will return your e-mail credit back to you. If the lady has read this e-mail please write us e-mail via Support Center with a request to delete this letter and return your e-mail credit back.

  • Q: I want to post my PHOTOS at your site.
  • Q: I want to send pictures to a lady via your site
  • Q: I want to edit my pictures at your site. What should I do?
A: You can post 1 of your photos for FREE at our site. Please log in to our site using your login and password. After this please go to "My photo album" area. Click to "Browse" button and select your photos from local disk. After this please click to Upload and wait some time. Now, you and all our ladies can see your photo on the site. If you want to add more than one photo, please create photo account (take a look at our "Services page").


Eastern Standard Time or Visit our Support Center and write email. We will be happy to answer any questions.